Trust and policy
Shipping Policy
How artwork preparation, estimates, tracking and delivery are expected to work.
Effective for the current ArtDera marketplace experience.Last updated: 27 August 2026
01
Estimates
Delivery timing is an estimate until the seller or ArtDera confirms dispatch. Where a separate international quote is required, the buyer must accept it before checkout can continue.
02
Packaging
Sellers must use packaging appropriate for size, framing, glass and fragility.
03
Tracking
Tracking and delivery evidence are shown when supplied for the order. Buyers and sellers should keep delivery communication inside the ArtDera order flow.
Need help understanding this policy?
Contact ArtDera support with questions about your account, listing or order.